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1. WHO WE ARE
   1. Hangar 18 Investments (Pty) Ltd (“Hangar 18”, “we”, “us” or “our”) is a privately owned property investment company, registration number 2023/741896/07. We own a portfolio of retail shopping centres in South Africa and carry on business as the owner and landlord of those properties
   1. Our physical address is 1st Floor, Vineyard Centre, 12 Dreyer Street, Claremont, 7806.
   1. Our Information Officer is Travis Green. Privacy enquiries may be sent to Travis Green <travis@hangar18.co.za>.
   1. Telephone: +27 21 137 3190.
   1. This Privacy Notice explains how and why we process personal information in connection with our business.
2. WHO THIS NOTICE APPLIES TO

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This Notice applies to personal information relating to persons who deal with Hangar 18, including prospective, current and former tenants; their directors, shareholders, employees, representatives, contact persons and beneficial owners; sureties and guarantors; Hangar 18 employees and prospective employees; contractors, consultants, suppliers and service providers; and other persons who interact with us in connection with our properties or business.

• PERSONAL INFORMATION WE MAY PROCESS
  • Depending on the relationship and purpose concerned, we may process personal information including:

•       names and contact details;

•       identity and passport information;

•       residential, business and registered addresses;

•       company registration, ownership, directorship and related corporate information;

•       financial, banking and payment information;

•       credit and financial standing information;

•       information relating to offers to lease, leases, guarantees and suretyships;

•  employment or business information;

•       correspondence and communications; and

•       other personal information reasonably required for the relevant lawful business, contractual or legal purpose.

• Our ordinary leasing activities do not require the collection of special personal information as a standard category. In our capacity as employer, we may process limited special personal information, including health information contained in medical certificates or otherwise required in connection with employment, where permitted or required by law.
• HOW WE OBTAIN PERSONAL INFORMATION
  • We generally obtain personal information directly from the person concerned or from the tenant, prospective tenant, surety, guarantor, employer, representative or other person with whom we are dealing.
  • Where lawful and appropriate, information may also be obtained from public or company records, credit or verification service providers, professional advisers or other sources relevant to the particular transaction or relationship.
• WHY WE PROCESS PERSONAL INFORMATION

We process personal information where reasonably necessary for our lawful business activities, including to:

•             consider prospective tenants and proposed sureties or guarantors;

•             verify identity, authority, creditworthiness and information relevant to a proposed or existing leasing relationship;

•             negotiate, conclude, administer and enforce leases, suretyships, guarantees and other agreements;

•             administer rental, deposits, utilities, payments and related financial matters;

•             communicate with persons with whom we deal;

•             own and operate our retail properties and administer our landlord and leasing activities;

•             administer employment relationships;

•             maintain accounting, tax, corporate and other business records;

•             comply with legal and regulatory requirements; and

•             protect or enforce our lawful rights and interests.

• PROVIDING PERSONAL INFORMATION
  • The provision of personal information is generally voluntary, unless Hangar 18 is required by law to collect the information. Personal information may nevertheless be required in order for Hangar 18 to consider a proposed transaction or relationship, conclude or perform an agreement, administer an existing relationship or comply with applicable law.
  • Where information required for the relevant purpose is not provided, Hangar 18 may be unable to proceed with the relevant application, transaction, agreement or request.
• WHEN WE MAY SHARE PERSONAL INFORMATION
  • Where lawful and reasonably necessary for the relevant purpose, personal information may be provided to Hangar 18’s authorised personnel and representatives, property and centre management service providers, leasing consultants, other relevant service providers, professional advisers, financial or verification service providers, contractors or insurers, and public or regulatory authorities.
  • Personal information may also be disclosed where required or permitted by law or reasonably necessary for the lawful purpose for which it is processed.
• TRANS-BORDER PROCESSING
• Personal information may, where applicable, be transferred to or processed outside South Africa, including through the use of service providers or cloud-based services. Any such transfer or processing will be subject to section 72 of POPIA.
• RETENTION OF PERSONAL INFORMATION

Hangar 18 retains personal information only for as long as reasonably necessary for the purpose for which it was collected or subsequently processed, or as required or permitted by applicable law.

1. SECURITY

Hangar 18 takes appropriate and reasonable technical and organisational measures to safeguard personal information in its possession or under its control against loss, damage, unauthorised destruction, unlawful access or unlawful processing.

1. YOUR RIGHTS
   1. Subject to POPIA and PAIA, you may:
2. ask whether Hangar 18 holds personal information about you and request access to it;
3. request correction or deletion of personal information in the circumstances permitted by POPIA;
4. object to processing where POPIA provides a right of objection; and
5. lodge a complaint with the Information Regulator.
   1. Requests relating to your personal information may be directed to the Information Officer at Travis Green travis@hangar18.co.za.
6. INFORMATION REGULATOR

Complaints may be submitted to the Information Regulator.

1. FURTHER INFORMATION

Further information concerning Hangar 18’s processing of personal information and access to records is contained in its Combined PAIA & POPIA Manual, which is available from the Information Officer.